📋 Return Policy Overview
Thank you for purchasing from Career Solutions for Today. Due to the digital nature of our products
and the custom work involved in our services, we maintain specific return and refund policies outlined below.
🔒 Digital Product Nature
All products are digital and delivered instantly or through custom creation. Once delivered,
products cannot be returned as they cannot be "unstocked." However, we stand behind our work
and offer guarantees where applicable.
🛍️ Product-Specific Policies
NO REFUNDS
Custom Excel Formula Creation ($3.99)
What you get:
- Custom Excel formula built to your specifications
- Tested with your actual data
- Step-by-step documentation
- One round of revisions included
- 3-5 day turnaround
Refund Policy:
No refunds are available once the formula has been delivered. Due to the low price point
($3.99) and immediate custom work involved, all sales are final. However, we include one round of revisions
to ensure the formula meets your needs.
Quality Guarantee:
- Formula will be tested and functional as described
- If the delivered formula doesn't work as specified, we'll fix it at no additional charge
- One revision round included if adjustments are needed
5-DAY REFUND
Custom One-Page Web Application ($49.99)
What you get:
- Fully functional custom web application
- Fully responsive design
- Custom functionality built to specification
- Clean, professional interface
- Up to 30-day completion timeframe
Refund Policy:
Full refund available within 5 business days if the project is not accepted or if you decide
not to proceed. This gives you time to review the initial proposal and scope.
Refund Process:
- Contact us within 5 business days of purchase if you need to cancel
- Once development work begins and you've approved the scope, the project is considered accepted
- After acceptance, refunds are not available, but revisions are included to meet specifications
- If the final product doesn't meet agreed-upon specifications, we'll revise until it does
5-DAY REFUND
Custom Training Simulation ($89.99)
What you get:
- Fully interactive training simulation
- Custom content & branding
- Progress tracking & scoring
- Professional design and user experience
- Up to 30-day completion timeframe
Refund Policy:
Full refund available within 5 business days if the project is not accepted or if you decide
not to proceed with the simulation development.
Refund Process:
- Contact us within 5 business days of purchase to cancel and receive a full refund
- Once you approve the simulation scope and development begins, the project is considered accepted
- After acceptance, no refunds are available, but we'll work with you to ensure the simulation meets specifications
- Revisions are included to match the agreed-upon requirements
⚖️ General Terms
What's NOT Covered
- Change of Mind: After acceptance or delivery of low-cost items ($3.99), refunds are not available for change of mind
- Technical Issues on Your End: Compatibility issues with your specific setup (unless specified in requirements)
- Lack of Use: Not using the delivered product or service
- Buyer's Remorse: After the refund period expires for eligible products
What IS Covered
- Product Not as Described: If the delivered work doesn't match what was promised, we'll fix it
- Non-Delivery: If you don't receive your product within the stated timeframe (or we'll provide a refund)
- Technical Defects: If the product has bugs or doesn't function as intended, we'll fix them
- Early Cancellation: For higher-priced custom services, you can cancel within 5 business days for a full refund
⏰ Processing Time
Approved refunds will be processed within 5-10 business days. The refund will be issued to your
original payment method through Stripe's secure payment system.
📞 How to Request a Refund
If you believe you're eligible for a refund based on the policies above:
- Contact Us: Email or use the contact form with your order details
- Provide Details: Explain the reason for the refund request
- Include Order Information: Provide your order number and purchase date
- Response Time: We'll respond within 1-2 business days
- Resolution: We'll either process the refund or work with you to resolve the issue
🤝 Our Commitment
We're committed to delivering high-quality digital products and services that meet your expectations.
While our return policies vary by product type, we stand behind our work:
- Quality First: Every product is tested and verified before delivery
- Clear Communication: We'll keep you updated throughout the process
- Responsive Support: We respond to inquiries within 1-2 business days
- Fair Treatment: We'll work with you to find a fair solution if issues arise
- Continuous Improvement: Your feedback helps us improve our products and services
📧 Contact Information
For refund requests, questions, or concerns:
- Contact Form: Use our contact form
- Response Time: 1-2 business days
- Business Hours: Monday - Friday, 9 AM - 5 PM EST
💡 Before Purchasing
If you have questions about whether a product is right for you, please contact us BEFORE purchasing.
We're happy to answer questions and help you make an informed decision.
Last Updated: November 4, 2025